Frequently Asked Questions
At Paradise Sleep, we understand that choosing the perfect bed is an important decision. Below you’ll find answers to some of the most common questions about our beds, delivery, orders, and services. If you need further help, our team is always here to assist you.
How do I place an order?
You can place an order directly through the Paradise Sleep website by selecting your preferred bed style, size, and fabric. Once selected, simply add the product to your cart and proceed to checkout. After placing your order, you will receive a confirmation email with your order details.
How long does delivery take?
You will usually receive your order within 5–10 working days, depending on the product and your location. For remote areas, delivery may take a few extra days. Once your order is dispatched, you will get a tracking email with all the details.
Do you offer free delivery?
Yes! Paradise Sleep offers free delivery to most areas. Some remote locations may require an additional delivery charge, but our team will notify you in advance if any extra fees apply.
What materials are used in your beds?
Our beds are crafted using high-quality materials including durable frames, premium upholstery fabrics, and comfortable padded headboards. Each bed is designed to combine both elegance and durability for long-lasting comfort.
Can I return my order?
If you experience any issues with your order, please contact our support team and we will assist you with the return or replacement process. Returns are accepted within 14 days of purchase, provided the product is in its original condition.